Terms of Use
These Terms of Use ("Terms") govern your purchase and use of the digital documents, templates, and educational materials we sell (the "Materials"), including the Solo Therapist HIPAA Starter Kit. By purchasing, downloading, or using the Materials, you agree to these Terms. If you do not agree, do not purchase or use the Materials.
1. What we sell
The Materials are editable document templates and educational resources for independent therapy, counseling, and small healthcare practices. They are sold as digital files delivered electronically. They are starting points designed to be filled in, adapted, and reviewed by your own attorney before use.
2. Not legal advice; no attorney-client relationship
The Materials are not legal advice, and your purchase or use of them does not create an attorney-client relationship with EMRFlow, Facets Novum LLC, or any person associated with them. We are not a law firm and do not provide legal services. The Materials are not a substitute for advice from an attorney licensed in your state.
HIPAA, the HITECH Act, the No Surprises Act, and state privacy, mental-health-confidentiality, telehealth, and licensing laws vary by state and change over time. You are responsible for confirming that any document you use fits your license type, your services, your state, and how your practice actually operates.
3. No compliance guarantee
Purchasing or using the Materials does not, by itself, make your practice compliant with HIPAA or any other law. Real compliance also requires administrative, physical, and technical safeguards, workforce training, Business Associate Agreements with your vendors, ongoing risk analysis, and monitoring over time. We make no representation or warranty that the Materials are sufficient for, or will result in, compliance with any law or standard.
4. Support boundary
If you contact us, we can help with downloads, file formats, and finding your way around the Materials. We cannot give legal advice, review or edit your filled-in documents, recommend specific clauses for your situation, interpret the law as applied to your facts, or tell you whether your practice is compliant. Those questions are for an attorney licensed in your state.
5. License grant and restrictions
Subject to these Terms and your payment, EMRFlow grants you a limited, non-exclusive, non-transferable, single-practice license to use and adapt the Materials for that one practice's own internal operations.
You may not:
- Redistribute, resell, or sublicense the Materials.
- Share the Materials with an unrelated practice.
- Post the Materials publicly online.
- Use the Materials to serve multiple clients as a consultant or service provider.
- Create derivative template products from the Materials for distribution or sale.
This license does not transfer ownership of the Materials to you.
6. Intellectual property
The Materials, including their text, structure, and design, are owned by Facets Novum LLC and are protected by copyright and other intellectual property laws. Except for the license granted above, all rights are reserved. References to publicly available federal regulatory language (for example, HHS sample language) do not transfer any rights in those public sources.
7. Acceptable use
You agree to use the Materials only for lawful purposes and only as permitted by these Terms. You will not remove or obscure any copyright, version, or attribution notices contained in the Materials.
8. Disclaimer of warranties
The Materials are provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, EMRFlow and Facets Novum LLC disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, and disclaim any warranty that the Materials are complete, current, or sufficient for compliance with any law.
9. Limitation of liability
To the fullest extent permitted by law, EMRFlow and Facets Novum LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or business, arising out of or relating to the Materials or these Terms, even if advised of the possibility of such damages. To the fullest extent permitted by law, our total liability for any claim arising out of or relating to the Materials or these Terms will not exceed the amount you paid for the Materials.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless EMRFlow and Facets Novum LLC from any claims, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Materials, your practice's operations, or your breach of these Terms.
11. Refunds
Because the Materials are digital goods delivered immediately, all sales are final and non-refundable once the files have been delivered or downloaded, except where a refund is required by law or expressly stated at the point of sale. If you believe you were charged in error, contact us at support@emrflow.com.
12. Third-party platforms
The Materials may be sold and delivered through a third-party platform (for example, a payment or digital-delivery service). Your purchase through that platform is also subject to that platform's own terms and privacy policy. We are not responsible for the practices of third-party platforms.
13. No obligation to update
We may revise the Materials from time to time but have no obligation to do so, and no obligation to notify you of changes or to provide updated versions after your purchase. Laws change; you are responsible for confirming, with your attorney, that the Materials remain appropriate for your use.
14. Changes to these Terms
We may update these Terms from time to time. The version in effect at the time of your purchase governs that purchase. Continued use of the Materials after an update constitutes acceptance of the updated Terms.
15. Governing law and disputes
These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Materials will be resolved in the state and federal courts located in the State of Georgia, and you consent to their jurisdiction.
16. Contact
Questions about these Terms can be sent to support@emrflow.com, Facets Novum LLC d/b/a EMRFlow.